Electronic Claims Submission
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The only time you will check the Retrieve Reports option is when you are NOT sending claims but ONLY want to retrieve reports and Electronic EOBs.CorrectIncorrect
Under messages, it should be green and show Process Complete. However, if this is red and shows Process Incomplete or Upload Failed – re-run your billing to try again.CorrectIncorrect
Once you have reviewed the Reports received, select (2) actions you can do with your report. (Note: You must select two answers.)CorrectIncorrect