Credits and Refunds

Which checkbox must be checked if you do NOT want the patient to receive a statement for the copay?

You will only be allowed to edit select fields on a credit that has already been through a month-end close.

A credit cannot be deleted once it has been through a month-end close.

Match the Refund Reason codes to their correct definition.

The insurance overpaid and is taking back the money or you are sending a check back to the insurance.
You want to remove the credit from this account and apply it to another account.
You are sending a check back to the patient.