Credits and Refunds
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Question 1 of 4
1. Question
Which checkbox must be checked if you do NOT want the patient to receive a statement for the copay?
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Question 2 of 4
2. Question
You will only be allowed to edit select fields on a credit that has already been through a month-end close.
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Question 3 of 4
3. Question
A credit cannot be deleted once it has been through a month-end close.
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Question 4 of 4
4. Question
Match the Refund Reason codes to their correct definition.
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- The insurance overpaid and is taking back the money or you are sending a check back to the insurance.
- You want to remove the credit from this account and apply it to another account.
- You are sending a check back to the patient.
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RMI (Refund Balance to Insurance)
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RTF (Refund Transferred to Another)
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RMP (Refund Balance to Patient)
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